Sheraton Centre Toronto Hotel Interior photoSheraton Centre Toronto Hotel Skyline photoSheraton Centre Toronto Hotel Interior photo

Sheraton Centre Toronto Hotel – A Favorite for Families in Toronto

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Check rooms and rates
From$226 /night
Check-in
16Sept
Check-out
17Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

123 Queen Street West, Toronto, M5H 2M9
-
Steps from Nathan Phillips Square
Great
8.4
8.9
/10
4.3
4.0
/5

4-star downtown Toronto hotel with rooftop pool and 43rd floor Club Lounge

Amenities & Recreation

The Sheraton Centre Toronto Hotel houses a unique rooftop pool with sweeping views of downtown Toronto and an indoor/outdoor heated pool open year-round. The property includes landscaped gardens surrounding a two-story waterfall, an outdoor sun terrace, and a modern fitness center with Peloton bikes. Guests also have access to a kids' club, sauna, and fitness/spa locker rooms with pool towels provided.

Guest Rooms & Club Lounge

Spacious guest rooms include mahogany work desks, marble bathrooms, and flat-screen TVs with in-room movies. The renovated 43rd-floor Sheraton Club Lounge offers complimentary breakfast and refreshments with panoramic city views. Pets are welcome in designated pet-friendly rooms and suites.

Location & Connectivity

The hotel is connected to the PATH underground system, giving direct indoor access to hundreds of shops and the CF Toronto Eaton Centre. It is a 5-minute walk from Nathan Phillips Square and within 15 minutes of the CN Tower, Rogers Centre, Scotiabank Arena, and the Hockey Hall of Fame. Public parking and an electric vehicle charging station are available on-site.

Business & Events

With over 130,000 square feet of flexible meeting and event spaces, the hotel hosts conferences, banquets, and conventions. A full-service business center with fax/photocopying and tour desk is located in the lobby. The property also offers express check-in/check-out and currency exchange for business travelers.

Dining & Bars

Two on-site restaurants include Dual Citizen serving contemporary American cuisine and 43 Down offering a mixology bar with small bites reflecting local flavors. Guests can order wine/champagne and special diet menus, and a snack bar is available by the pool. Breakfast in the room and a coffee house on site provide additional dining options.

Highlights

Pool: Unique rooftop indoor/outdoor heated pool with city views

Lounge: 43rd-floor Club Lounge with complimentary breakfast

Location: Direct indoor connection to PATH shopping network

Sustainability: Donates unused toiletries to Clean The World

Events: Over 130,000 sq ft meeting and event space

Pets: Pet-friendly rooms and suites available

Dining: Two on-site restaurants including mixology bar

“The location makes it a standout, as I understand it, with direct access to the PATH system and major attractions just a short walk away. I noticed the unique indoor/outdoor pool and garden setting provide a tranquil escape within the urban core, and the recent renovations seem to have enhanced the social spaces. It strikes me as a solid choice for travelers seeking both convenience and a touch of luxury.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Junior Suite 1 King
    2 persons
    34 sq. feet
    1 King-size bed
    Air conditioning
    Shower
  • Suite 1 King
    2 persons
    46 sq. feet
    1 King-size bed and 1 Sofa bed
    Air conditioning
    Shower
  • Deluxe Suite 1 King
    2 persons
    46 sq. feet
    1 King-size bed and 1 Sofa bed
    Air conditioning
    Shower
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
September 2026 - September 2027
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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.6/10Review score

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Cycling

Guest Parking

  • Private parking is possible on site at true.

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu
  • Kids club

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Rooftop pool
  • Heated swimming pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Garden area
  • Sauna

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

Sheraton Centre Toronto Hotel offers a delightful array of dining experiences that blend local flavors with modern culinary flair. From casual family-friendly options to an upscale dining nook, each venue promises a unique atmosphere and a menu catering to diverse dietary needs.
  • Dual Citizen

    American, Local
    Ambiance
    Family-friendly, Modern
    Key Offerings
    Enjoy a menu with vegetarian, vegan, gluten-free, and dairy-free options. Start your day with a hearty breakfast or unwind at dinner while savoring culinary delights that highlight local ingredients.
    Reservation
    Not needed
    Open daily from 06:30 to 23:00; Friday and Saturday until 00:00.
  • 43 Down

    Local, International
    Ambiance
    Modern
    Key Offerings
    This dinner-only venue focuses on gluten-free dishes, offering a refined selection that celebrates international influences while using fresh local produce. Ideal for a cozy evening with a touch of elegance.
    Reservation
    Recommended
    Tuesday to Saturday from 17:00 to 00:00; Friday and Saturday until 01:00.

Sheraton Centre Toronto Hotel Location

123 Queen Street West, Toronto, M5H 2M9
Explore Toronto
Explore Nearby Activities and Dining
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Nathan Phillips Square
Nathan Phillips Square
3 minutes' walk
A vibrant public square featuring art installations, events, and the iconic Toronto sign, great for photography and relaxation.
Toronto City Hall
Toronto City Hall
2 minutes' walk
An architectural marvel with unique design, offering tours and a plaza for community events right in the heart of the city.
CF Toronto Eaton Centre
CF Toronto Eaton Centre
6 minutes' walk
A premier shopping destination featuring over 250 stores, plus dining options and distinct glass architecture.
Hockey Hall of Fame
Hockey Hall of Fame
12 minutes' walk
A museum dedicated to the history of ice hockey, showcasing trophies, memorabilia, and interactive exhibits.
Relaxing Yoga at Queen's Park
15 minutes' walk
Outdoor yoga classes available amidst nature, great for relaxation and rejuvenation. Check schedules for seasonal classes.
Canoeing at Harbourfront Centre
19 minutes' walk
Exciting canoe rentals on Lake Ontario, perfect for adventure seekers. Rentals available seasonally; no experience required.
The Keg
3 minutes' walk
Steakhouse with a relaxed atmosphere, known for its prime rib and extensive wine selection. Reservations recommended.
Osgoode Hall Restaurant
2 minutes' walk
Elegant dining spot featuring seasonal dishes and a curated wine list, perfect for a refined meal in historic surroundings.
Scotiabank Arena
Scotiabank Arena
15 minutes' walk
A hub for sports and concerts, hosting major events year-round including NHL and NBA games. Check event schedules online.
Yonge-Dundas Square
Yonge-Dundas Square
10 minutes' walk
Lively public space with outdoor events, concerts, and movie nights. Family-friendly ambiance that attracts a diverse crowd.
Tips on navigating the city
  • City Centre
    Toronto 4 min  ·  1000 ft
  • Airports
    Billy Bishop Toronto City (YTZ) 6 min  ·  2.3 mi
    Pearson (YYZ) 44 min  ·  18.0 mi
  • Train
    Toronto Union Station 10 min  ·  2700 ft
  • Underground
    Osgoode Subway 3 min  ·  700 ft
Get access to exclusive early booking discounts for your family’s upcoming getaway
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
You can start your day with a full breakfast, which costs CAD 15.0 per person.
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, Spanish, Italian, Portuguese, Chinese, Polish, Greek, Russian, Turkish, Arabic, Korean, Hindi, Panjabi / Punjabi, Albanian, Tamil, Tagalog / Filipino, Ukrainian, Urdu, Vietnamese
Number of floors:
43
Number of rooms:
1380

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 2015 verified reviews
8.5 /10
Great
84 %
Recommend
Breakfast
9.0/10
Cleanliness
8.9/10
Comfort
8.9/10
Facilities
8.6/10
Free Wi-Fi
7.9/10
Location
9.4/10
Paid Wi-Fi
8.1/10
Staff
8.8/10
Value for money
7.7/10
Pros
Helpful staff
Great city view
Good conference facilities
Excellent location
Cons
Heating/cooling issues
Expensive breakfast
Poor breakfast service
Guest reviews
based on 2506 reviews
4.5/5
based on 2122 reviews
8.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Sheraton Centre Toronto Hotel
What are the check-in and check-out times at Sheraton Centre Toronto Hotel?
Check-in is at 15:00 and check-out is at 11:00.
Does Sheraton Centre Toronto Hotel have a swimming pool?
The hotel features an indoor/outdoor heated pool that is open all year.
What dining options are available at Sheraton Centre Toronto Hotel?
Guests can enjoy dining at the on-site restaurants, including Dual Citizen, which serves American cuisine.
Are there any popular attractions near Sheraton Centre Toronto Hotel?
Nearby attractions include CN Tower (1 km), Rogers Centre (1 km), and Eaton Centre (0.5 km).
What room amenities are provided at Sheraton Centre Toronto Hotel?
Rooms include air conditioning, a flat-screen TV, and a coffee maker.
Is internet access available at Sheraton Centre Toronto Hotel?
Free Wi-Fi is available in all guest rooms.
What business services are offered at Sheraton Centre Toronto Hotel?
The hotel features a full-service business centre and 60 meeting rooms.
How far is Sheraton Centre Toronto Hotel from the nearest airport?
The hotel is 5 km from Billy Bishop Toronto City Airport.
What recreational facilities are available at Sheraton Centre Toronto Hotel?
Guests have access to a modern gym, sauna, and sun loungers by the pool.
What dining options are nearby Sheraton Centre Toronto Hotel?
Nearby restaurants include Ruth's Chris Steak House, Rosalinda Restaurant, and Osgoode Hall Restaurant, all located within 0.5 km.
Does Sheraton Centre Toronto Hotel offer breakfast?
Breakfast is available for an additional charge of 15 CAD.

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