Sheraton Centre Toronto Hotel – A Favorite for Families in Toronto
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Key details
About the Hotel
123 Queen Street West, Toronto, M5H 2M9,
-
Steps from Nathan Phillips Square
Great
8.5
8.9
/10
4.3
4.0
/5
Loved by Sheraton Centre Toronto Hotel guests
Amazing location
Comfortable beds
Excellent customer service
Beautiful lobby
Friendly staff
"The pool water was about 85° F and my son loved being able to swim from inside to outside in a chilly 22° F."
Honeybunny03 from United States
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"The executive lounge on the 43rd floor was excellent."
Ryan B from United States
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"The hotel is accessible via the PATH so it's super convenient to get around the city without going outside."
Michelle from Canada
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4-star downtown Toronto hotel with a rooftop pool and direct PATH access
Amenities & Pool
The hotel's indoor/outdoor heated pool is set on the rooftop and offers sweeping views of downtown Toronto. Landscaped gardens surround a two-story waterfall, creating a quiet space for relaxation. The pool deck provides sun loungers and chairs, plus towel service and food delivery to your lounge chair.
Dining & Lounge
Dual Citizen serves contemporary American cuisine in a setting with wooden ceilings and cozy sitting areas. The upscale mixology bar, 43 Down, offers small bites that reflect local flavors. Guests with club access can visit the renovated 43rd-floor Sheraton Club Lounge for complimentary breakfast and evening refreshments with panoramic city views.
Rooms & Business
Spacious guest rooms include mahogany work desks and marble bathrooms, with some offering unobstructed views of Nathan Phillips Square. The hotel provides over 130,000 square feet of flexible meeting and event spaces across multiple floors. A full-service business center and concierge services are located in the lobby, with ticket and tour assistance available.
Location & Access
The hotel is connected to the PATH underground network, giving guests direct access to hundreds of shops and services. Across the street from Nathan Phillips Square, the property sits within a 15-minute walk of CN Tower, Rogers Centre, and Scotiabank Arena. Union Station is a 12-minute walk, and the CF Toronto Eaton Centre is five minutes away on foot.
Family & Pet Policies
Pet-friendly rooms and suites allow guests to bring cats and dogs, with no breed restrictions stated. The hotel also donates unused toiletries to Clean The World as part of its sustainable practices. A kids' club is available on the same floor as the pool, offering supervised activities for younger guests.
Highlights
Pool: Rooftop indoor/outdoor heated pool with skyline views
Lounge: Renovated 43rd-floor Club Lounge with complimentary breakfast
Dining: Dual Citizen (American cuisine) and 43 Down mixology bar
Access: Direct connection to PATH underground shopping network
Meeting: 130,000 sq ft of flexible event space
Sustainability: Unused toiletries donated to Clean The World
“The location makes it a standout, as I understand it, with direct access to the PATH system and major attractions just a short walk away. I noticed the unique indoor/outdoor pool and garden setting provide a tranquil escape within the urban core, and the recent renovations seem to have enhanced the social spaces. It strikes me as a solid choice for travelers seeking both convenience and a touch of luxury.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Junior Suite 1 King
2 persons
34 sq. feet
1 King-size bed
Air conditioning
Shower
room details
Suite 1 King
2 persons
46 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Shower
room details
Deluxe Suite 1 King
2 persons
46 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Shower
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
August 2026 - August 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.6/10Review score
General
No smoking on site
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Cycling
Services
Valet parking
Room service
Housekeeping
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Kids club
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Rooftop pool
Heated swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Sauna
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Rollaway beds
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
Sheraton Centre Toronto Hotel offers a delightful array of dining experiences that blend local flavors with modern culinary flair. From casual family-friendly options to an upscale dining nook, each venue promises a unique atmosphere and a menu catering to diverse dietary needs.
Dual Citizen
American, Local
Ambiance
Family-friendly, Modern
Key Offerings
Enjoy a menu with vegetarian, vegan, gluten-free, and dairy-free options. Start your day with a hearty breakfast or unwind at dinner while savoring culinary delights that highlight local ingredients.
Reservation
Not needed
Open daily from 06:30 to 23:00; Friday and Saturday until 00:00.
43 Down
Local, International
Ambiance
Modern
Key Offerings
This dinner-only venue focuses on gluten-free dishes, offering a refined selection that celebrates international influences while using fresh local produce. Ideal for a cozy evening with a touch of elegance.
Reservation
Recommended
Tuesday to Saturday from 17:00 to 00:00; Friday and Saturday until 01:00.
Sheraton Centre Toronto Hotel Location
123 Queen Street West, Toronto, M5H 2M9,
Explore Toronto
Explore Nearby Activities and Dining
Top Attractions
Activities
Dining
Entertainment
Nathan Phillips Square
3 minutes' walk
A vibrant public square featuring art installations, events, and the iconic Toronto sign, great for photography and relaxation.
Toronto City Hall
2 minutes' walk
An architectural marvel with unique design, offering tours and a plaza for community events right in the heart of the city.
CF Toronto Eaton Centre
6 minutes' walk
A premier shopping destination featuring over 250 stores, plus dining options and distinct glass architecture.
Hockey Hall of Fame
12 minutes' walk
A museum dedicated to the history of ice hockey, showcasing trophies, memorabilia, and interactive exhibits.
Relaxing Yoga at Queen's Park
15 minutes' walk
Outdoor yoga classes available amidst nature, great for relaxation and rejuvenation. Check schedules for seasonal classes.
Canoeing at Harbourfront Centre
19 minutes' walk
Exciting canoe rentals on Lake Ontario, perfect for adventure seekers. Rentals available seasonally; no experience required.
The Keg
3 minutes' walk
Steakhouse with a relaxed atmosphere, known for its prime rib and extensive wine selection. Reservations recommended.
Osgoode Hall Restaurant
2 minutes' walk
Elegant dining spot featuring seasonal dishes and a curated wine list, perfect for a refined meal in historic surroundings.
Scotiabank Arena
15 minutes' walk
A hub for sports and concerts, hosting major events year-round including NHL and NBA games. Check event schedules online.
Yonge-Dundas Square
10 minutes' walk
Lively public space with outdoor events, concerts, and movie nights. Family-friendly ambiance that attracts a diverse crowd.
Tips on navigating the city
City Centre
Toronto 4 min · 1000 ft
Airports
Billy Bishop Toronto City (YTZ) 6 min · 2.3 mi
Pearson (YYZ) 44 min · 18.0 mi
Train
Toronto Union Station 10 min · 2700 ft
Underground
Osgoode Subway 3 min · 700 ft
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
You can start your day with a full breakfast, which costs CAD 15 per person per day.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.